Case Study: Solving Staffing and Compliance Challenges in Perioperative Care

A 160+ bed hospital in California was facing critical staffing shortages and rising patient safety risks in its pre-op and post-anesthesia care (PACU) units. A persistent 40% vacancy rate, inconsistent use of infection prevention protocols, and low compliance with surgical prep procedures contributed to operational strain and poor patient outcomes.

An HCT interim leader was brought in to stabilize the department. By securing hiring approvals, streamlining workflows and reinforcing safety protocols, the leader improved staffing levels, compliance and overall patient preparedness.

Key Results:

• Reduced vacancy rate from 40% to 0%; stabilized productivity at 99%.

• Increased CHG wipe compliance from 70% to 100%.

• Improved signed consent form rates from 30% to 70%.